FAQs
How long do the treats last and how is best to store them?
All plain treats should be stored in a dry, cool place and will keep for at least four months. They can also be frozen for six months. Please make sure the treats are thoroughly defrosted before feeding them.
How long will it take to receive my order?
All treats are baked fresh to order. Please allow up to 10 working days for dispatch. Delivery times will depend on the option you chose. Please see the delivery page for more information.
Are your products tested?
Yes. All of our recipes are analysed by a UKAS accredited testing laboratory.
Can I order a bespoke package?
Absolutely. Please either drop us a message or feel free to call to discuss your individual requirements.
Where do you ship to?
We offer shipping anywhere in the UK and there is a local delivery option too. Please see our delivery page for further information. We do not ship internationally.
Do you cater for dogs with allergies?
if your dog has an allergy, we would always advise you talk to your vet before giving your dog any treats. Our treats are all grain free and meat free using the finest natural ingredients. Our pumpkin and coconut oil recipe is very low on the allergy scale but please note that we are not an allergy free kitchen. We clean our kitchen thoroughly between baking different recipes to avoid cross contamination.